Missing pesa, a rate that looks off, or a question about a role β send it over and a real person answers.
Monday β Saturday, 8:00 AM β 6:00 PM EAT
Expect a reply inside a day, not a week.
Call for anything urgent β a session that didn't credit or a rate that looks wrong. Email works fine for general feedback or inquiries from businesses in Kenya wanting to post specialist chat roles. Either way, a real person on our Nairobi team reads it.